All employers have a duty of care to safeguard their employees and ensure that their working environment is safe and secure. We offer a range of products and services for both fixed and mobile workers to enable you to protect your staff appropriately. We will advise you of the best Lone Worker solution following a consultation and comprehensive assessment of your needs.
Employees who are defined as being lone workers should be risk assessed and appropriate procedures put in place to mitigate the risks they face.
All of our products and services are supported from our control centre 24 hours a day throughout the year. Trained operatives respond to each call they receive and take appropriate action, which will be based on the nature of the call and the procedures we have agreed with each organisation.
We currently have direct links with Kent Police and will establish links with police forces in other areas of the country wherever necessary.
Definition of a lone worker
The Health and Safety Executive (HSE) defines lone workers as those who work by themselves without close or direct supervision.
Examples of lone workers in fixed environments include those:
- Working alone in small workshops, petrol stations, kiosks or shops
- Working at home, except those in low-risk, office-type work
- Working alone for long periods, e.g. in factories, warehouses leisure centres or fairgrounds
- Working alone outside of normal working hours, e.g. cleaners, and security, maintenance and repair staff.
Examples of mobile workers working away from their fixed base include those:
- Involved in construction, maintenance and repair, plant installation and cleaning work
- Working in agriculture and forestry
- Working in the Service industry, including postal staff, social and medical workers, engineers, estate agents, and sales or service representatives visiting domestic or commercial premises.