Privacy policy

Personal data

Medway Commercial Group (MCG) values your right to personal privacy and is committed to protecting your privacy online. MCG, at all times, endeavours to be open about why it collects, holds and uses any personal information or data submitted via its website by which you can be identified (ie name, address, email) in accordance with the provisions of the Data Protection Act 1998. This ensures that the information is collected fairly and lawfully, is accurate, adequate, up to date and not held any longer than necessary.

It will not be used by MCG for any other reason other than for the original purpose for which it is being collected, for example, in regards to an online query or transactional service or in order to improve our services. MCG will not sell, trade or rent your information to other third parties. MCG may pass their details on to third party service providers who are contracted to MCG in the course of dealing with their request. These third parties are obliged to keep their details securely, will use them only to fulfil the request and will dispose of the details when the request is complete.

If you are a user with general public and anonymous access, the Medway Commercial Group website does not store or capture (unless otherwise stated) personal information but merely logs your IP address that is automatically recognised by the web server.


We use cookies to monitor visitors to the MCG website. A cookie is a small file sent between your computer and a web server (in this case the server for the MCG website). It contains information about your visit to a website.

This helps us to assess the website's performance and make decisions about its content and layout. It also allows your computer to remember your post code details so that you can use the Find my nearest feature without entering your postcode every time.

Most web browsers allow you to control the use of cookies on your computer and to delete any cookies already installed.

You can find out through the following external links how to control cookies and delete cookies.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.


It must be noted that sending an email or submitting information online cannot be made totally secure and, despite MCG using all reasonable endeavours to protect personal data and/or information, MCG cannot warrant any degree of security.

Securing your data

All web systems used by MCG which require the transfer of sensitive personal data such as payment card details have been placed in a secure environment.

This privacy statement only covers the MCG website at This statement does not cover links within this site to other websites.