CCTV Request Form

Request CCTV Footage

A CCTV request application allows you to request and pay for Medway Commercial Group to investigate whether we have CCTV footage covering a particular location date and time, and provide a copy of the footage if it is available. To request a review or obtain footage you must complete this application and make the online payment.

There is a charge for this service, irrespective of whether we are able to provide footage. You will need to pay this charge using a credit or debit card.

Please be aware that we usually retain footage for 28 days.

Collecting footage (Members of the public)

If and where CCTV footage is available, recordings are supplied on a CD Rom which must be collected from our offices in Strood.

You must collect any available footage in person. Upon collection you will be required to present an original and valid photo ID and sign MCG’s CCTV Evidence Release Form.

For security reasons we cannot provide footage to Courier Services.

Should you have any questions, please contact us.

Collecting footage (Insurers)

If and where CCTV footage is available, recordings are supplied on a CD Rom which must be collected from our offices in Strood.

In your application, you must confirm the name of the person able to collect a recording. The nominated person must collect any footage from our office and provide an original and valid photo ID, and sign MCG’s CCTV Evidence Release Form.

For security reasons we cannot provide footage to Courier Services.

Should you have any questions, please contact us.